* POLICY* 1) NO REFUNDS. 2) All pre order items will ship within 48 hours of arriving in stock. 3) All in stock items will ship within 24 hours of orders being received. 4)All packages are shipped USPS Priority Mail with Delivery Confirmation ( 2 - 3 days) or by UPS Ground ( 4 - 7 days) . These shipping features will help guarentee that your package was delivered safely. 5) All correspondence reguarding orders must have the following information: Customer Name, Invoice #, and Date of Purchase. These rules and guidelines will help me serve you the customer better and more efficiently .